The latest iteration of the OS build has just been rolled out by Samsung. Based on Android 13, it is the fifth addition in the One UI lineup and beholds a slew of noteworthy features, UI tweaks, and under-the-hood changes. However, a few bugs and issues seem to have crept in as well. Among them, it is the Android System Intelligence being not compatible with Samsung One UI 5.0 that has raised a few eyebrows.
So why is this a uase of concern? Well, this is because this app is among the most useful accessibility app installed on your device. Be it Live Caption, Screen Auto Rotate, Notification Management, Live Translate, Voice Typing and a plethora of other related services falls under its domain. So if this app isn’t functioning along the expected lines, then its direct repercussion will be faced by these apps, and in turn by the end users. So this then begs the all-important question-
Why is Android System Intelligence not compatible with Samsung One UI 5.0?
The reason for Android System Intelligence not being compatible with your Samsung device running One UI 5.0 is that the OS is currently in the Beta stage. whenever any OS is in the testing phase, then there are quite a few issues with the system apps being incompatible or not working as expected. Well, in some instances, even the payment and banking apps refuse to function.
All this is something that is not only limited to Samsung but happens across all the OS skins from numerous OEMs such as OnePlus OxygenOS, Google AOSP, Xiaomi MIUI, etc. So what could be done to rectify this “issue”? Well, there are two different approaches that you could take- either wait for the stable rollout and then install it onto your device OR downgrade to One UI 4.0 Android 12.
As far as the former is concerned, the date isn’t concrete but you should expect it to be released by October 2022. Whereas if we talk about downgrade, then you could either do so via the Samsung Members app or flash the One UI 4.0 firmware via Odin. So with this, you might have got a decent idea as to why the Android System Intelligence is not compatible with Samsung One UI 5.0. If you still have any queries, then do let us know in the comments section below.
Roger
So then are we S.O.L or is this app going to be fix to work on phones. Is it needed?
Ibuddy66
This is still happening in the official release of the full Android 13 Update and to One UI 5. Including with November Security updates and October 1, 2022 Google Play System Update. I reached out to Google and they’re concerned as well and escalating the issue immediately. Something is wrong with the release from the Google Development Team they are guessing because it should indeed show as compatible and is still readily installed on the device itself, but will not update for users and says this instead. If it says it it usually allows you to send feedback from your device if it happens in a polup in the play store. Send the feedback with an explanation that this is happening and shouldn’t be. Including that it occurred after updating the S21+ to Android 13 and Onie UI 5.0. And that no troubleshooting steps fixes the problem.
Simeon
Still issue in december :/
Fred
Hi,
my S21 Ultra got Android 13 a few days ago and now Android System Intelligence Service suddenly is not longer compatible with the device. I think that this should be a stable OS Version and no Beta. Google Support told me to do save all data and run a factory reset. Is there no other solution?
Sonoda
Would using ODIN to downgrade trigger OEM seal?
Søren Grarup Telling
I just installed the stable release when i updated to Samsung One UI 5.0 and Android 13.
Android System Intelligence is still not compatible 🙁